Choosing the right property manager is one of the most important decisions a landlord can make. Here's what separates the great ones from the rest.
Licensed and Insured
Always verify your property manager holds a valid real estate broker's license. This isn't optional — it's the law in most states. Ask for proof of insurance too.
Transparent Fees
A good manager clearly explains their fee structure upfront. Watch out for hidden charges like lease renewal fees, maintenance markups, or early termination penalties.
Technology-Enabled
Modern property management requires modern tools. Look for online owner portals, digital payment processing, and electronic maintenance request systems. If they're still using paper, keep looking.
Strong Communication
You should never have to wonder what's happening with your property. The best managers provide regular updates, detailed inspection reports, and are responsive to calls and emails.
Local Market Knowledge
Your manager should know the local rental market inside and out — competitive pricing, neighborhood trends, and what tenants in your area are looking for.